Steps to Take If Your Products Are Lost or Damaged in Amazon's Fulfillment Centers

According to the Smart Sellers Academy team of seasoned professionals, To address lost or damaged products in Amazon's fulfillment centers, follow these steps:

Regularly monitor your inventory to spot discrepancies.
Use Amazon's Inventory Adjustment and Reconciliation Reports to identify issues.
File a claim with Amazon Seller Support, providing detailed information and documentation.
Communicate clearly with Amazon, follow up on your case, and cooperate fully during their investigation.
If confirmed, Amazon will reimburse you or adjust your inventory levels.
Familiarize yourself with Amazon's reimbursement policies and consider additional insurance for high-value items.
Implement best practices like secure packaging and robust inventory management to prevent future issues.