Forwrd.ai, pioneering data-science automation platform tailored for RevOps leaders, announced today that the company acquired LoudnClear.ai to broaden its product offering of no code data science automation for RevOps. The acquisition of LoudnClear.ai, a multi-layered conversational AI platform for customer service teams, marks a strategic step for Forwrd.ai, adding data enrichment capabilities that unlock new customer signals to fuel its predictive models to support customer success and support use-cases.
With the acquisition, Forwrd.ai adds new integrations to customer support platforms such as Salesforce Service Cloud, Zendesk, Intercom and others. Using LoudnClear.ai’s technology, Forwrd.ai will allow RevOps executives to build no-code models which connect the dots between marketing, sales and support data and patterns. Allowing RevOps managers to analyze, predict and act upon growth trends effectively.
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