Pharmacy Pressures Survey: Nearly all pharmacy staff struggling to cope with workload

Community Pharmacy England (CPE) has published its latest Pharmacy Pressures Survey report, highlighting the impact of staffing shortages, underfunding,
escalating workload pressures, and extreme stress and burnout.

These pressures are affecting not only the personal and professional lives of pharmacy staff but also the quality of patient care.

The Pressures Survey 2024: Staffing and Morale Report is based on the views of the owners of over 6,100 pharmacy premises in England and 2,000 pharmacy team members.

In the survey, 86 per cent of pharmacy team members reported that staffing shortages have resulted in longer waiting times for patients, impacting timely access
to medication and advice.

Nearly two-thirds (62 per cent) of pharmacy staff indicated that staffing shortages have led to a reduced ability to offer services or advice to patients in need.

Almost all pharmacy staff (92 per cent) stated that they were not coping well and were struggling with their workload.